Tom O’Neill works at Hanover Insurance as the National Risk Solutions Director for Non-profit and Educational Institutions. Tom joined the Hanover Risk Solutions Team in 2010 after more than two decades working in the Human Service and Education Industries. During his 25-year career Tom held positions from direct care staff to executive director. He is a dynamic public speaker who has presented at numerous local and national conferences including The Child Welfare League of America, The Association for Developmentally Disabled, and the Nonprofit Risk Management Center’s Risk Summit. Tom has earned the designation of Management Liability Insurance Specialist from the International Risk Management Institute, and holds a bachelor’s degree from Assumption College and a master’s degree from Worcester State University.